Requesting and Installing a New License

Meister comes installed with a demo license that gives you full access to all product features for 30-days after the initial install. If you have purchased Meister, you will need to replace your demo license with a permanent license. Contact your sales representative to request your permanent license.

In order to ensure that your Meister install is licensed correctly, your sales representative will need to know the following information:

Table SI-12 Information needed to generate the license.kb file

Information	Description
Company Name	The name of your organization, as you want it to appear. The Company Name is displayed in workflow logs.
Contact E-mail	The e-mail address that you use for a Meister contact.
Host ID or Volume Serial Number of Knowledge Base Server Machine	You will need to provide a unique identifier for the machine where you have installed the Knowledge Base server. The unique identifier depends on the Operating System on which you are running the Knowledge Base server. Windows – The unique Volume Serial number for a Windows machine can be found by entering the following command: vol c: AIX – The unique Host ID for an AIX machine can be found by entering the following command: uname -m HP-UX – The unique Host ID for a HP-UX machine can be found by entering the following command: uname -l (lower case L) Linux – The Host ID on a Linux machine is the hardware address (Hwaddr). This can be found by entering the following command: /sbin/ifconfig eth0 Solaris - The unique Host ID for a Solaris machine can be found by entering the following command: hostid
Host Name of Remote Build Servers	You will need to provide the host name for any machine that you have licensed as a Remote Build Server. Windows – The Host Name of the machine can be found by entering the following command: set COMPUTERNAME AIX, HP-UX, Linux, Solaris – The Host Name of the machine can be found by entering the following command: echo $HOSTNAME

Your sales representative will use this information to generate a permanent license.kb file that will be sent by e-mail.

After you have received your new license.kb file from your sales representative, you will have to install it in the license directory of your Knowledge Base server.

The following steps detail how to install your new license.kb file:

Table SI-13 Installing a new license.kb file

Step	Action
1	Manually stop the Knowledge Base server by running the stopkb.pl script located in the <MEISTER INSTALL>\kbserver directory.
2	Copy your new license.kb file to the <MEISTER INSTALL>\kbserver\tomcat\webapps\openmake.ear\openmake.war\license directory. This will overwrite your old license.
3	Manually start the Knowledge Base server by running the startkb.pl script located in the <MEISTER INSTALL>\kbserver
4	Confirm that the Knowledge Base server has started successfully by connecting to a Meister perspective.